Transportation

When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as:

Doctor Appointments
Worship Services
Senior Centre
Fitness Classes
Club Events
Volunteer Meetings
Museums

Frequently Asked Questions

You say that you provide non-medical service. What does that mean? What services can you NOT do?

We have guidelines that we must follow as a non-medical service provider. Our clients must be ambulatory to a large degree. We can provide very limited help with stabilization and transferring. And, we do not administer medications. We can, however, remind a client when to take his/her medications.

How much notice does your office need to start service?

We can often provide caregivers on an emergency basis within hours but to provide the right fit of caregiver to client, 24 to 48 hours would be appreciated.

Does the same caregiver work each visit?

We make every effort to always send the same caregiver for each visit. We always have backup caregivers if someone is sick or on vacation.

What type of records do you keep?

We maintain a Care Plan Binder in each client’s home, which serves as a communication center for our caregivers and family members.

Do you offer service at night or overnight? Expand

Yes, we offer overnight service. There are two types of shifts and the level of care is dependent upon the client’s requirements. The first is a “sleep shift” which offers comfort that we are available if the client wakes and needs assistance. The second choice is that our caregiver is awake and alert at all times. The choice is yours!

Are your services covered by Long Term Care Insurance?

Some long-term care policies do have provisions to pay benefits for our services. However, it is important to obtain verification that these services will be covered before service begins.

What do your people do in the event of an emergency?

We train our staff in emergency policies and procedures. In the event of an obvious emergency, our caregivers call 911, secure the environment to avoid further injury and then notify the office. Family members/emergency contacts are contacted immediately by the office.